Lowongan Kerja Airbus Juli 2022

Halo Befseeker! Selamat berjuang untuk mencari kerja dan merubah nasib. Pada kesempatan kali ini, Befwork menyajikan informasi lowongan kerja wilayah Jawa Barat dengan rincian sebagai berikut:

Job Description

Scope of Position

Acting as Level 1 Product Support Manager (PSM) within AHG Technical Support Network. Manage technical query from AH customer in Malaysia and regional. Service scope includes all ATA troubleshooting, airworthiness advisory, coordinate logistic related to maintenance and SB embodiment, tracking fleet configuration and collecting in service feedback. Customer service and people management skills is essential for this role. Personnel for this role is expected to have high level of autonomous within the scope.

Key Responsibilities

  • Act as Technical Support interface between the customer and AHG.
  • Manage customer relationship within Support Engineering context.
  • Response to technical query within the time frame predefined by Network KPI.
  • Process technical query using WebTek with Network & Technical Support Manual defined quality and standard.
  • Consolidation of technical return of experience (RETEX) by reporting key technical occurrences, recurrences or failure of the product.
  • Synthesize Customer’s issues and prepare a detailed impact analysis for the yearly Product Improvement Plan.
  • Report local incident involving AHG products and report to network via ISII process.
  • Fleet data collection in regards to availability, ASB/EASB and other information required by AHG.
  • Assist customer in ASB/EASB application, compliance and liaising spare with relevant departments.
  • Formulate troubleshoot and repair solution for MRO and if necessary acquire agreement from AH/AHD.
  • Evaluate design, repair and other technical documents. Transcribe them into relevant internal document format.
  • Perform damage/defect assessment, prepare report, proposes repair/rectification solution and liaisons with network counterparts for beyond O & I maintenance or network Level 1 scope.
  • Prepare work documents for repair and retrofit embodied by AHM MRO.
  • Support other activity within Support Engineering Department as required.
  • Provide general technical service to AHM departments.
  • Master and maintain proficiency in IT tool related to job scope (WebTEK, Hyperion, ChildNeo, SCDM, Gsuite etc)
  • Grow and maintain close relationship within AH Technical Support community and stakeholder.

Job Requirement

  • Hold professional qualifications in Bachelor’s Degree or equivalent in Engineering (Aerospace/Aeronautics/Mechanical/E&E) or quivalent, or; 5 year experience as licensed technician.
  • 5 years’ experience in AH type Technical Support role or as maintenance technician
  • Type trained in AH type avionic/airframe is preferred. AH PSM experience is preferred.
  • Able to communicate effectively in English in both verbal and written form.
  • Self-driven with team oriented and has a logical approach to problem solving and decision making.
  • Self-motived with good interpersonal skills, leadership and autonomy.
  • Team player with a positive approach to working together, able to work successfully as part of the team.
  • Be able to multi task in a fast paced environment, and able to work under pressure.
  • Competent in the use of IT tools and Office applications and MS Office and Google Suite.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.


Airbus Helicopters Malaysia SDN. BHD.

Contract Type

Permanent Contract / CDI / Unbefristet / Contrato indefinido

Experience Level

Professional / Expérimenté(e) / Professionell / Profesional

Job Family

Structure Design & Integration

By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.


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