Halo Befseeker! Selamat berjuang untuk mencari kerja dan merubah nasib. Pada kesempatan kali ini, Befwork menyajikan informasi lowongan kerja wilayah D. I. Yogyakarta dengan rincian sebagai berikut:
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Web Hosting Customer Success Specialist - Global Team (English Speaker)
Responsibilities:
- Communicate with customers and solve their technical issues related to website via live chat.
- Assist Customers with exact guidance and resolutions.
- Going the extra mile for each Customer is part of the job.
- Focus on the Customer’s success by offering additional services, tools, and products.
- Response and check abuse of service (spam/phishing).
- Constantly grow - learn about IT every day to become a web hosting expert.
Minimum Qualifications and Experience
- Strong English communication skills (C1 or higher)/TOEFL ITP (600)/IELTS (6,5)
- Proven motivation to develop skills on IT and customer-related skills
- Min Diploma in any field (IT field is a plus)
- Customer focused. Strong ambition in helping customers and solve their problem
- Well developed communication skill, confident, and collaborative
- Availability to work on flexible schedule (full-time only, morning/day/night shifts)
- Having a basic knowledge in the domain, hosting, blog, and website.
What we offer:
- 3.5 week paid training course in technology, product, and communication knowledge.
- Full remote working opportunities - everyone from Indonesia is welcome.
- Individual monthly unlimited bonuses right after finishing training.
- A supportive global team who are eager to share their knowledge and spend time with you.
- Continuous personal development: books, workshops, individual mentorship.
- Career growth and active internal promotions - 75+ talents from the Customer Success team have excelled in their positions throughout 2021!
- Extraordinary team buildings, birthday presents, company events, and more!
Catatan:
- Harap selalu berhati-hati terhadap segala bentuk tindak penipuan.
- Selalu hindari lowongan kerja yang memungut biaya saat proses rekrutmen, karena sejatinya mencari kerja adalah upaya untuk mencari dan mendapatkan upah, bukan untuk dipunguti upah.
- Befwork selalu berusaha membantu untuk memilah dan memfilter informasi lowongan kerja yang dipublikasi. Tetapi, alangkah baiknya apabila diimbangi oleh wawasan yang lebih baik juga dari para Befseeker.
