Lowongan Kerja PT GoTo Gojek Tokopedia Agustus 2023

Lowongan Kerja PT GoTo Gojek Tokopedia Agustus 2023



Area Operations Staff

What you will do :
  • Handle all the driver community, marketing, driver care responsibilities and maintain supply reliability on Area
  • Handle channel walk in center on each Area
  • Ensure problem solving according to agreed process & based on standard operational procedure
  • Manage driver’s problems
  • Give empowerment to solve problems
  • Manage service time, driver and customer satisfaction
  • Conceptualizes events, exhibits and other below the line marketing based on the marketing plan
  • Coordinate with Area Operations Supervisor for day-to-day escalated issues around driver service and customer service.

What you will need :
  • Fresh graduate or having min. 1 years experience in related area, preferably in customer service
  • Bachelor degree from top university 
  • Strong analytical and structured thinking skills
  • Able to handle walk in channel
  • Expert in face to face service
  • Experienced in service area (contact center, email etc) 
  • Willing to improve driver satisfaction


Catatan:
  • Harap selalu berhati-hati terhadap segala bentuk tindak penipuan.
  • Selalu hindari lowongan kerja yang memungut biaya saat proses rekrutmen, karena sejatinya mencari kerja adalah upaya untuk mencari dan mendapatkan upah, bukan untuk dipunguti upah.
  • Befwork selalu berusaha membantu untuk memilah dan memfilter informasi lowongan kerja yang dipublikasi. Tetapi, alangkah baiknya apabila diimbangi oleh wawasan yang lebih baik juga dari para Befseeker.


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