Lowongan Kerja Remot The Hotels Network April 2023 - Remotnesia
Client Success Specialist APAC
Responsibilities:
- Account Management: set up, onboarding and proactive follow-up with current clients.
- Ensure excellent coordination with the Sales Managers to ensure an accurate service to clients from prospect to experienced clients.
- Analysis and suggestion of new initiatives for hotels to help improve direct bookings.
- Monitor hotel results and data tracking to help hotels take better decisions.
- Receive and process client feedback to improve the product.
- Agile coordination with technical team and colleagues to improve shared knowledge, and facilitate efficiencies.
- Regular involvement with the team meetings and team projects to bring and share good practices with all team members.
- Most importantly, always ensure a high level of Client Success that will delight hoteliers around the world.
Requirements:
- At least 3 years of experience in client success / account management.
- Experience in the hospitality industry, ideally in a software, travel or OTA company.
- Proficient level of English is a must. A local language of APAC would be highly valued.
- Strong tech knowledge / Eager to learn about software.
- To work remotely from APAC (preferably from Thailand or Indonesia)
Soft Skills:
- Excellent communications and presentations skills.
- Problem-solving skills.
- Customer-focused.
- Able to work with a high degree of autonomy.
- Hands-on attitude and sense of initiative.
- Fun to work with.
We offer:
- International environment with over 35 nationalities.
- Remote position with a healthy work life balance with flexible working hours.
- Have a real impact on a fast-growing innovative technology company.
- Continuous internal and external training.
- Exclusive discounts at hotels all around the world.
- Competitive compensation.
*THN is a harassment-free, supportive and safe environment to ensure the healthiest and friendliest professional experience fostering diversity at all levels.
Catatan:
- Harap selalu berhati-hati terhadap segala bentuk tindak penipuan.
- Selalu hindari lowongan kerja yang memungut biaya saat proses rekrutmen, karena sejatinya mencari kerja adalah upaya untuk mencari dan mendapatkan upah, bukan untuk dipunguti upah.
- Befwork selalu berusaha membantu untuk memilah dan memfilter informasi lowongan kerja yang dipublikasi. Tetapi, alangkah baiknya apabila diimbangi oleh wawasan yang lebih baik juga dari para Befseeker.
Tag: Hospitality, Tech Industry, Industri Digital, Remot.
